Pricing — Orange County, CA

Simple, Transparent Pricing for Small Business IT Support.

No hidden fees, no surprise invoices, no long-term contracts required. Two straightforward options designed for small offices that need reliable IT support without enterprise overhead.

Small business IT support consultation in Orange County, CA

Service Options

Choose the Support Model That Fits Your Office

Whether you need occasional help or want a more stable ongoing relationship, there is a clear option for each situation.

Flexible

On-Demand Support

For offices that need occasional help without a monthly commitment. Pay only when you need support.

$150 / hour

Remote support via secure screen access
On-site visits available throughout Orange County
Workstation troubleshooting and repair
Network and connectivity problems
Device setup, migration, or performance cleanup
Billed in 30-minute increments
No monthly minimum

A minimum of 1 hour applies per service visit. On-site work within Orange County is billed at the same rate with no travel surcharge.

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Monthly Care Plan

For offices that want consistent, priority support and a stable IT environment without the cost of a large managed service provider.

$299 / month

Up to 2 hours of remote support per month
Priority response — same or next business day
One on-site visit per quarter included
Monthly backup status check-in
Basic system health review
Workstation and device issue support
Network and connectivity troubleshooting
Additional hours at $125/hr (vs. $150 standard)
No long-term contract. Cancel anytime.

Best for offices with 1–5 workstations that want reliable IT support without unpredictable monthly bills.

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One-Time

Project Work

For specific, scoped tasks like a new workstation setup, a network cleanup, or a backup system review.

Custom flat quote

New PC setup and data migration
Network infrastructure cleanup or upgrade
Backup system setup or review
New office technology installation
Multi-device setup for a new or growing team
Fixed quote before any work begins
No surprises. Scope agreed upfront.

Quotes are provided after a brief conversation about scope. Most small-office projects fall between $250 and $600.

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Clarity

What Is and Is Not Included

No fine print surprises. Here is exactly what each option covers and where the boundaries are.

What's Covered

All Plans Include Support For:

Desktop and laptop workstations across the office
Office network, routers, switches, and Wi-Fi
Printers, scanners, and shared devices
Software errors, updates, and configuration issues
User account and access problems
Backup review and recovery guidance
New device setup and data migration

Outside Scope

What Falls Outside Standard Support:

Purchasing hardware or software on your behalf
Vendor-level support for third-party software platforms
Full security compliance audits
Manufacturer warranty claims or vendor disputes
After-hours emergency support (available separately, quoted on request)
Support for consumer-grade personal devices

Common Questions

Frequently Asked Questions

How does billing work for hourly support?

You receive an invoice after each session detailing the time spent and work completed. Payment is due within 7 days. Remote and on-site work are billed at the same rate.

Can I cancel the monthly plan anytime?

Yes. There is no long-term contract. You can cancel the monthly plan at any time with 30 days notice. Unused included hours do not roll over to the following month.

What if I need more than 2 hours in a month?

Monthly plan clients get additional hours at a reduced rate of $125/hr instead of the standard $150/hr. You will always be notified before any additional time is billed.

Do you charge for travel to on-site visits?

No travel surcharge for locations within Orange County. If your office is outside the area, a travel fee may apply and will be discussed upfront before any visit.

How quickly do you respond?

Monthly plan clients receive same or next business day response. Hourly clients are typically scheduled within 1–2 business days depending on availability and urgency.

Is there a minimum for project work?

Project quotes are provided after a brief conversation about scope. Most small-office projects fall between $250 and $600. There is no minimum — we quote based on actual scope.

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Not Sure Which Option Fits Your Office?

Reach out and describe what your office needs. We will recommend the most practical starting point — no pressure, no commitment required.

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Small business IT support in Orange County, CA